Tamusia

Store policies

Last updated: July 2026

Shipping & Returns

Processing time

Every Tamusia brooch is handmade. In-stock pieces are packed in a gift box and dispatched from Georgia within 3–5 business days after the order is confirmed.

Shipping rates and delivery times

DestinationShippingEstimated delivery
GeorgiaFree1–3 business days
Armenia · Azerbaijan · Turkey50 ₾5–10 business days
Europe70 ₾7–15 business days
USA & Canada85 ₾10–20 business days
Rest of world100 ₾10–25 business days

All international orders are shipped with tracking. The tracking number is emailed to you as soon as the parcel is dispatched. Delivery estimates do not include possible customs processing time in the destination country; any import duties or taxes are the responsibility of the buyer.

Returns and exchanges

If you are not happy with your purchase, contact us at info@tamusia.com within 14 days of receiving the order. Items can be returned within 30 days of delivery in their original, unworn condition and original packaging. Return shipping costs are covered by the buyer. Once we receive and inspect the returned item, the refund is issued to the original payment method.

Custom and made-to-order pieces created to your specification cannot be returned unless they arrive damaged or defective.

Damaged or lost parcels

If your order arrives damaged, email us a photo of the item and packaging within 48 hours of delivery and we will repair, replace or refund it. If a tracked parcel is lost in transit, we will resend the item or refund the order in full.

Store Policy

tamusia.com is operated by Individual Entrepreneur, Georgia (referred to below as "Tamusia", "we").

Privacy Policy

We respect your privacy and collect only the information needed to fulfill your order.

What we collect

What we do not collect

We never see or store your card details. When online card payment is enabled, payments are processed securely by the bank (TBC / Bank of Georgia) on their own payment pages.

How we use your information

Data retention and your rights

Order information is kept for as long as required by Georgian tax and accounting legislation. You may request access to, correction of, or deletion of your personal data at any time by emailing info@tamusia.com.